So what is Robotic Process Automation (RPA) really?
Well, the term “robot” is metaphorical, referring to software products which provide a generic automation capability and are configured within the end-user environment to execute manual and repetitive tasks.
Robotic Process Automation (RPA) is easy to configure, require little or no IT expertise and can be quickly ‘trained’ and deployed to automate manual tasks. They differ from traditional software by working at the user interface level, replicating the exact actions a human user would take, in fact creating a digital workforce for you front office, back office and/or support functions.
While a number of solutions exist, RPA offers a superior customer experience and dramatic error reduction, providing significant cost and efficiency benefits in short timeframes. Being relatively simple to implement with only minor involvement from IT, RPA can deliver quick benefits with ROIs being calculated in weeks rather then months and years.
And where do these robots fit in and how can I benefit from them?
Robotic Process Automation (RPA) software does more than just automate business processes. It presents organizations with exciting opportunities to rethink business models and past outsourcing decisions.
RPA which mimics the steps of a rules-based, non-subjective process without compromising the existing IT architecture – is able to consistently carry out prescribed functions and easily scale up or down to meet demand. Process automation can expedite back-office tasks in finance, procurement, supply chain management, accounting, customer service and human resources, including data entry, purchase order issuing, creation of online access credentials, or business processes that require access to multiple existing systems.
As RPA brings new solutions to businesses around the world, operating models that adopt robotic automation will cut costs, drive efficiency, improve quality and of course, give back time to your employees to focus on driving value!
You got me curious, how do i move forward in examining RPA?
We have the expertise to assess your current business model and identify RPA opportunities. Our Assessment Methodology can be customized to your specific situation and will produce three main deliverables:
A detailed assessment of the process areas that can be robotized
A transition plan outlining how to pilot and move towards a digital workforce
A business case outlining the cost benefit of the robotic initiative
If you want to assess your business potential in regards to RPA or just want to learn more, feel free to contact me!
firstname.lastname@example.org / 073 – 80 48 732